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Customer focused healthcare |
This course explores the notion of customers in health, how patient centred care has evolved - and will continue to evolve in the future. RACGP accredited. RCNA endorsed. |
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Dealing with death: Coronial management - Update 2009 |
| Dealing with death is a daunting time for all clinicians including junior medical officers. As a JMO, the law requires you to make two key decisions following a patients death; 'Can I complete a Cause of death certificate?' and 'Is this death reportable to the Coroner?' Can you confidently make these decisions. No? - then this education is designed for you. |
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Ensuring Correct Patient, Correct Site and Side, Correct Procedure (3Cs) |
| Serious patient harm is statistically rare, however most clinicians agree that even one adverse event is one event too many. To eliminate the chance of such events occurring, Queensland Health has mandated a simple, four-step protocol to guide that encompasses all invasive procedures. All employees and visiting clinicians must comply with this protocol. Find out why, when and how in this short program, delivered in 15 minute units. |
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Evidence in action |
Optimise clinical outcomes through evidence-based practice. RACGP accredited. RCNA endorsed. |
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Falls prevention and falls injury prevention for nurses |
| As a nurse, you can influence whether a patient falls or not. This program is designed to help you use your influence and incorporate fundamentals of falls prevention into your daily practice. It highlights how to identify patients at risk, how to document and plan an intervention strategy and how to manage patients accordingly. RCNA endorsed |
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Introduction to quality and safety in healthcare |
This course unravels the terms 'quality' and 'safety' for clinicians and reveals the underpinning principles. Improve your understanding of how to apply key processes within quality and safety. RACGP accredited. RCNA endorsed. |
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Patient safety principles and practice |
| Understanding human error and complex systems is crucial for ensuring patient safety. This course will explore these factors and provide you with the ability to lead a workplace that prevents and manages risk. RACGP accredited. RCNA endorsed. |
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Pressure ulcer prevention and management for nurses |
| No one wants to see a patient develop a pressure ulcer. Nurses often witness how debilitating a pressure ulcer can be. Prevention of pressure ulcers relies on sound professional judgment and minimising patient exposure to pressure ulcer risk factors. Learn how to integrate key strategies of pressure ulcer prevention and management into daily practice. Expert online lectures, interactive case studies and activities are all delivered in 15 minute units to suit your working day. RCNA endorsed. |
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Using measurement to improve healthcare |
| This course examines the why, what and how of information collection, and equips clinicians and managers with effective methods of analysing healthcare data to help improve the quality of their practice. RACGP accredited. RCNA endorsed. |
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